Frequently Asked Questions

Find answers to common questions about our luxury timepieces

Are RAYMOND WEIL watches water-resistant?

Most of our watches are water-resistant to depths ranging from 30 to 300 meters. Please check the specific model specifications for precise ratings.

How often should I service my mechanical watch?

To ensure optimal performance, we recommend a complete maintenance service every 3 to 5 years by an authorized service center.

Does my watch come with a warranty?

Yes, all RAYMOND WEIL timepieces come with a 2-year international warranty, which can be extended to 3 years by joining the We Club.

How do I verify the authenticity of my watch?

Authenticity is guaranteed when purchased through our official website or authorized retailers. Each watch features a unique serial number on the case back.

Can I adjust the metal bracelet myself?

While some adjustments are possible, we recommend visiting an authorized jeweler to ensure the pins are secured correctly without damaging the finish.

What is the difference between a Quartz and Automatic movement?

Quartz movements are battery-powered for precision, while Automatic movements are powered by the motion of the wearer's wrist.